Choosing a WORX mower is a great alternative to a gas-powered mower because you don’t have to worry about fuel and oil changes. Even though there is less maintenance involved, it doesn’t mean they are maintenance and problem-free.
A WORX electric battery mower may not start due to an insufficient power supply, bad electrical connection, overworking the motor, or an incorrect operating procedure.
This may be caused by a bad battery connection, a dead or bad battery, a faulty safety switch, loose wires or damaged wires, or a buildup of debris under the mower deck.
Before performing repairs on your cordless WORX mower, take all safety precautions when working with electric currents and sharp blades. Remove the safety key and battery.
If your mower is still covered under the WORX warranty period, consult with WORX before performing repairs so you don’t make modifications or repairs that may void that warranty.
This post may include affiliate links. Purchases made through these links may provide a commission for us, at no extra cost to you. As an Amazon Associate, we earn from qualifying purchases.
Follow all safety instructions provided in your equipment operator’s manual before diagnosing, repairing, or operating. Consult a professional if you don’t have the skills, or knowledge or are not in the condition to perform the repair safely.
Reasons For a Starting Problem on a WORX Electric Mower
1. Insufficient Battery Power
Of course, a battery-powered WORX mower won’t work if it isn’t getting power from the battery. There are many items that can cause insufficient power including bad battery connections, incorrect battery installation, and a failing battery.
Check to make sure you are using a battery that is compatible with your electric mower. Using the wrong size battery may cause a failure to start in addition to more severe problems with the electrical system.
If your WORX model uses two batteries to power the mower, ensure both batteries are fully charged. The mower may not start and run if one of the two batteries is dead.
2. Battery is Not Correctly Installed
Check the installation of your battery in the battery port. Make sure it is securely in place and making good contact.
Wipe off the lid of the battery compartment before opening it to keep dirt and debris from falling into the compartment.
Remove the battery and reinstall it to ensure it is installed correctly. The battery should slide into the guide rails and snap into place. The lid must be able to securely close.
3. Bad Connection with the Battery Charger or Wall Outlet
The batteries on most WORX electric lawn mowers must be removed and placed into an external charging station to charge the battery. This charging station must be one designed specifically for the battery you are charging.
Check the outlet and other electrical cord connections to ensure the battery charger is fully plugged in. Use a standard 120V household outlet. Make sure there is sufficient power at the outlet.
The plug style on your WORX cord must match the style of your outlet. Do not attempt to modify the plug. A three-prog style plug must be inserted into the same 3-prog style outlet.
Clean the vents and keep the battery charger out of areas of extreme heat or cold.
4. Battery is Excessively Hot
A hot WORX battery will cause your mower to shut down and not start. Clean the vents on your mower. Let your battery cool before attempting to start again.
5. Battery Is Dead
WORX lawn mowers rely on a battery for power so it’s no surprise the mower won’t start when the battery is dead. Most WORX batteries use an external battery charger to charge the battery. Some may use a charging cord.
Most WORX mowers will use an LED lighting system to indicate the battery charging status. It will be found on the mower or on the battery charger.
Green lights will illuminate to show the charge remaining in the battery. The more lights lit up, the more charge the battery holds.
If you use a mower that uses two batteries, the LED lights will show the level of charge in the lowest-charged battery.
How to tell your WORX battery is going bad:
- A fully charged battery is not holding a charge as long as it once did.
- The battery gets very hot.
You should buy a replacement battery if you begin to notice your battery can’t hold a charge, is charging very slowly or is getting extremely hot.
Batteries begin to fail when they become old, are exposed to extreme temperatures, or fail mechanically.
6. Incorrect Starting Procedure
Whenever you get a new battery lawn mower or one that is just new to you, make sure you check the operator’s manual to learn about the safety features and recommendations for operating your WORX mower.
WORX’s safety key is a safety mechanism meant to prevent children from accidentally depressing the safety handle and starting your mower. Not following this starting procedure will prevent your mower from starting.
WORX Push Mower and Self-Propelled Mower Starting Procedure:
- Ensure the battery is securely in place and the safety key is inserted.
- Pull the bail (safety bar) toward the handle and press the safety lock-out button to start the motor.
- Release the release safety button.
- The mower will shut off when you release the safety bar.
7. Bad Safety Switch
If any of your safety switches fail, your mower may fail to start. You can test each switch with a multimeter or by temporarily bypassing them with a jumper wire.
Replace any bad switch. For your safety and the safety of others, never operate your mower without all of the safety switches in working order.
WORX Push Mower or Self-Propelled Mower Switches
- Switch for the safety bar/bail lever. The bar must be pulled into the handle to operate the mower. When the bar is released, the mower will shut off.
- Momentary switch for the on/off button.
Read the operator’s manual for any additional safety switches that may be installed on your WORX lawn mower.
Check out my article on the dangers of electric mowers so you understand why you need to take caution when working on and operating your electric mower.
8. Loose or Pinched Wires
You will have many electrical wires running through your WORX mower and along the handle. A wire may develop a short when a wire becomes loose or pinched.
Sometimes wiggling a wire will identify a short preventing the mower from starting. You can also use a multimeter to identify a short.
A common area for a pinched wire is near the handle where it folds for storage. To avoid pinching wires in this area, be careful folding and unfolding the handle to make sure the wires stay on the outside of the handle.
If you do find a pinched wire, you can repair it using a wire nut. Before beginning the repair, remove the battery and the safety key.
Repairs to the wiring and any modifications to the mower can void all warranties offered by WORX when performed outside of an authorized WORX repair center. Contact WORX for warranty work.
9. Debris is Restricting Blade Rotation
It is not uncommon for excess grass and other debris to get lodged or stuck under your WORX lawn mower’s deck.
Again, always remove the battery and the safety key before performing any maintenance on the deck.
Large amounts of grass in the electric lawn mower deck might be inhibiting your blade’s ability to rotate which can be the root cause of the lawn mower refusing to start.
Your WORX mower may also stop mowing and not start when the mower is overloaded. This can happen when you are attempting to cut too much grass at once due to it being thick, tall, or wet.
When you are having this problem, you will need to raise the mower cutting height and slow down your speed so the load is decreased on your WORX mower. Avoid cutting wet grass.
10. Damaged Components
If you reached this section and still haven’t found the problem with your mower, you should have an authorized WORX service center look at the mower. You may have damaged the motor or other parts of your mower that will need to be replaced.
A trained service technician will be able to perform tests to determine the cause of your starting problem. You can get support from WORX by calling their customer service line at 1-866-354-WORX.
Don’t Use Your WORX Electric Mower in the Rain
Water can cause your lawn mower to short out and not start. Read more about the effects of using your electric mower in the rain in Can You Use an Electric Mower in the Rain?